Common questions
Which assets can I trade?
USDC, USDT, ETH and REAL (ticker ASSET), each against US dollars. We do not quote anything else at the moment.
How is the rate set?
We take the live market bid or ask and add our commission. Bank settlement carries 0.5% on stablecoins and 2.5% on ETH and REAL. Cash carries 1% and 4%. The rate you see already includes it.
How long does a quote last?
A held quote stands for 60 seconds. Confirm inside the countdown and the rate is yours. If you let it lapse, it costs nothing and you can ask again.
Can I trade outside working hours?
You can place an order at any time, but outside Monday to Friday, 09:00 to 19:00 Bishkek time, the rate stays indicative until the desk confirms it.
What do you need from me?
Individuals give us an identity document and proof of address. Companies give us registration documents and details of directors and beneficial owners. We do this once, before your first settlement.
What if I want more than the listed maximum?
Send the request anyway. The order is logged and the desk contacts you to agree the rate and the steps for that size.
Send us the asset and the size.
Request a quote